Strategic & Technical AI Support
Mainsail AI Labs
Powering AI Innovation & Productivity
AI is moving fast – most software companies don’t have the resources or time to keep up. But falling behind opens yourself up to the growing risk of disruption.
That’s why we launched Mainsail AI Labs: a dedicated team built to help our portfolio companies move faster, build smarter and scale AI across their organizations. We provide hands-on technical support, strategic direction, and a shared space for leaders to learn what’s working (and what’s not) as they navigate AI together.
We’re proud to support our portfolio companies as they strive to lead their market – not catch up to it.
Here are just a few examples of how they're applying AI to reshape the landscape for software.
Here are just a few examples of how they're applying AI to reshape the landscape for software.
➔AI-Powered Answering Service
to help field service customers auto-schedule appointments
to help field service customers auto-schedule appointments
➔AI-Led Support Ticket Classification, Routing & Resolution
driving +70% faster first reply times
driving +70% faster first reply times
➔Agentic AI Workflows for Treasury Operations
to help CFOs navigate complex finance operations & stay compliant
to help CFOs navigate complex finance operations & stay compliant
➔AI-Powered Ad Review
to help automate and expedite compliance processes for identifying high risk, user-produced content
to help automate and expedite compliance processes for identifying high risk, user-produced content
Hands-On Strategic and Technical AI Support
Led by CTO-in-Residence, Nick Olsen, and a growing bench of development and engineering resources, Mainsail AI Labs helps portfolio companies reach their AI goals. How we help:
EXECUTION & INNOVATION
- 2-day coding workshops and company-wide hackathons
- 4-6 week sprints to help deliver AI products
- Outcomes-based AI product roadmaps
- Vetted AI infrastructure providers and tools
- Pricing and packaging strategy support
HIRING & DEVELOPMENT
- Recruiting experienced AI talent
- Cross-portfolio/function technical best practice sharing
- Training and education to increase fluency
- Access to Tech Advisors and AI experts who can “dig in” alongside engineering and product teams
STRATEGY & CULTURE
- Proprietary AI for Executives training series
- Peer sharing on case studies and effective change management
- Clear, measurable AI goals for Product, Engineering and Productivity
- Board support for AI as a strategic priority
Insights to Support AI-Driven Growth and Scale
